JOB POSTING
TOURISM DESK CONCIERGE – WEEKEND COVERAGE NEEDED
TOURISM – DORCHESTER COUNTY
Part-time/Seasonal – No Benefits
Non-Classified / Hourly
Salary Range – Minimum Wage
Job Summary and Essential Functions:
The purpose of this job is to be the first point of contact for visitors at the Dorchester County Visitor Center by greeting customers and providing assistance to customers as needed.
Essential Job Functions:
• Greets visitors and provides assistance and information based on visitor needs.
• Answers phone calls and e-mail inquiries made by potential guests.
• Helps to research information requested by visitors to ensure the guests have a positive and enjoyable visit to the County.
• Checks inventory of brochures to advise if ordering is needed and contacts outside vendors to refill stock.
• Creates posts of all events on the website. Maintains excel spreadsheets on relevant data needed for the Tourism Director.
• Performs other duties as assigned.
Education and Qualifications:
• Basic computer skills required (Microsoft knowledge, emailing, etc.).
• Must be a minimum of 15 years of age (Work Permit required if under 18).
• Must be able to work alone (minimal supervision).
• Possess excellent communication and people skills.
• Bilingual a plus.
• Knowledge of Dorchester County attractions and area preferred.
• Familiarity with Tourism software, technology, and trends preferred.
Physical Requirements and Working Environment:
• Must be able to work Fridays through Sundays, 4 to 16 hours per week.
• Potentially part-time week day work as needed.
• Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, and communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires walking, standing, bending, stooping, pushing, pulling, lifting, grasping, feeling, seeing, talking, hearing, and repetitive motions.
• Must be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds of force frequently. Physical demand requirements are at levels of those for light work.
• Clear vision and hearing, including the ability to communicate effectively in various environments.
• May be required to work on religious holidays.
• Regular and predictable attendance is required.
• Must work cooperatively with others.
TRAINING WILL BE PROVIDED!
This posting lists many of the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
To Apply: Applicants shall submit a completed County application including a resume to Human Resources, 501 Court Lane – Rm 103, Cambridge, MD 21613. Applications may be mailed or emailed to kbudd@docogonet.com. Applications can be downloaded at www.dorchestercountymd.com.
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